AI in the Loop
Designing AI and automation as accountable participants in human judgment rather than invisible authorities.
Practice Area > Machine Mediation
Designing automation and AI interactions so they enhance human judgment, not replace it blindly.
Designing AI and automation as accountable participants in human judgment rather than invisible authorities.
Machine mediation describes the ways technical systems, automation, and AI shape what people notice, decide, and do. Machines do not simply execute neutral instructions. They filter possibilities, rank options, suggest actions, and sometimes act on behalf of people. This practice area focuses on designing human-machine relationships so automation strengthens judgment rather than obscuring it. The goal is not to remove machines from the loop. It is to make mediation visible, accountable, and aligned with human responsibility.
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